Privacy policy

 

Last Updated: January 30 2025

Welcome to QwerMenu, a digital scan-and-order software for restaurants, owned and operated by Ecogo Software Solutions Pvt Ltd ("we," "us," or "our"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use QwerMenu ("Service"). By using QwerMenu, you agree to the practices described in this policy.

1. Information We Collect

We collect various types of information to improve our service and provide a seamless ordering experience.

a. Information Collected from Restaurants

  • Business name, address, and contact details

  • Email address and account credentials

  • Payment information for subscription billing

  • Menu details, pricing, and order-related data

b. Information Collected from Customers

  • Name and contact details (if required by the restaurant)

  • Order history and preferences

  • Device and browser information

  • Location data (if enabled by the customer for order personalization)

c. Automatically Collected Information

  • IP address, browser type, and operating system

  • Session details and usage analytics

  • Cookies and tracking technologies to enhance user experience

2. How We Use Your Information

We use the collected data for various business purposes, including but not limited to:

  • Providing and managing the QwerMenu service

  • Processing restaurant subscriptions and payments

  • Enhancing the customer ordering experience

  • Improving platform performance and security

  • Sending necessary notifications and promotional updates (with consent)

  • Complying with legal and regulatory requirements

3. Data Sharing and Disclosure

We do not sell, rent, or trade personal data. However, we may share information in the following circumstances:

  • With Restaurants: Customer order details are shared with the respective restaurant for processing orders.

  • With Service Providers: Third-party payment processors and analytics services assist in providing essential functionalities.

  • For Legal Compliance: If required by law, regulation, or legal process, we may disclose relevant information.

  • For Business Transfers: In case of a merger, acquisition, or sale of assets, data may be transferred as part of the business transaction.

4. Data Security

We implement appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These include:

  • Encryption of sensitive data

  • Secure payment gateways

  • Access controls and authentication mechanisms

Despite our best efforts, no online system is 100% secure. Users should also take precautions when sharing sensitive information online.

5. Cookies and Tracking Technologies

QwerMenu uses cookies and similar tracking technologies to enhance user experience and analyze service performance. Users can manage cookie preferences through their browser settings.

6. User Rights and Choices

Depending on your location, you may have the following rights concerning your data:

  • Access, update, or delete your personal data

  • Withdraw consent for marketing communications

  • Object to certain data processing activities

For any requests related to your data, please contact us at [support@qwermenu.com].

7. Third-Party Links

QwerMenu may contain links to third-party websites. We are not responsible for the privacy practices of external sites. Users should review their respective privacy policies before providing any personal information.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices. Any significant changes will be notified to users via email or through the platform.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Ecogo Software Solutions Pvt Ltd
Email: [support@qwermenu.com]
Website: [www.qwermenu.com]

By using QwerMenu, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.